Location/place: HOWRAH
Name of company/service: GODREJ
SIR,
I PURCHASED A MICROWAVE OVEN ON 24/10/11 FROM GODREJ AND BOYCE MG.CO.LTD FOR WHICH I PAID RS 7450. BUT THE PRODUCT THAT I ORDERED WAS NOT DELIVERED TO ME INSTEAD A DIFFERENT PRODUCT WAS DELIVERED TO ME WHICH COSTED RS 6950 AND THE COMPANY ALSO OFFERED A GIFT COUPON ON WHICH I GOT RS 100 OFF .WE INFORMED THE COMPANY TO REPLACE THE PRODUCT AND DELIVER THE ORIGINAL PRODUCT WHICH I HAD ORDERED BUT THE COMPANY DID NOT RESPOND I CALLED THE SALESMAN TO ATLEAST REFUND MY 600 RS BUT HE SWITCHED OFF HIS MOBILE .WE ALSO WROTE A LETTER TO MR.BHARGAB CHATTERJEE FROM SALT LAKE OFFICE BUT HE DIDNOT RESPONT TO OUR LETTER.WE ALSO MADE SEVERAL REQUESTS TO HOWRAH BRANCH MANAGER BUT HE TOO DID NOT HELP .WHEN WE FINALLY CALLED UP BHARGAB CHATTERJEE AND ASKED HIN TO REFUND OUR MONEY HE REACTED IN A AWFUL MANNER AND IN HARD WORDS SAID THAT HE IS NOT GOING TO REFUND OUR MONEY.THE APPLICATION NO.IS 1444382, SALES MAN CODE IS 9164,CHEQUE NO. 071091(UNION BANK) INVOICE NO.801/93133393.THIS COMPANY HARASHED US FOR OUR MONEY FOR 1.5 YEARS AND WE LEFT HOPE OF GETTING OUR MONEY BUT FINALLY WE ARE FORCED TO MAKE A COMPLAINT HERE.WE DEMAND FULL RS 7450 FOR THE TROUBLES THAT WE HAD TO GO THROUGH.HOPEFULLY WE WILL GET BACK OUR MONEY
THANK YOU
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