for Aakash Tablet Service…

Dear Sir
according to my below mail plz check the sevice of AAKASH TABLET.
hashibhushan kumar singh
11 Oct

to shashank, abhinav
Sir,
My camplain no.-0923DL1583, IMEI-911249550819511, Model No-UBISLATE7C+
I purchess a akash data wind tablet on 17- AUG-2013. It has some problem like hangging, MMI code error or invalid, Networking problem,etc.

I had given Tablet to service center on date 23/09/2013. They told me that your tablet will repair or change in one week. But today is 04/10/2013 not delivered to me. But device not properly working, because of same problem.Then they told me you can come after 10 days and take your tablet. Then I go after 10 days . They shown my device. But device not properly working,device had same problem. what can I do?
please! solve this problem as soon as .
My contact No-9718351190

Thanks!

Shashibhushan kumar singh
13 Oct

to Tech, shashank, abhinav
Dear sir,

i don’t think that you service is good .you say that you will be contact with in 48 hrs .
but right now there is no one call coming from your side .
i think that we do some thing other solution like consumer forum to submit my complain .

because my tab is approx 20 days in your services center. after 20 days your will not solved my problem.
that by we do some next step.

i think you will understand my problem.
and also this is my last mail for you.

Thanks

Regards

Tech Support
15 Oct

to me
Dear Madam/Sir
Thanks for contacting Datawind Customer Support Team.
We have received your mail and regret for the inconvenience.
Our team is working on your concern and one of our executive will contact or revert on the issue within 48 hrs.
Thanks for your cooperation.

Regards,
Technical Support Team
Description: securedownload.jpg
www.datawind.com

[email protected]
16 Oct

to me

Dear Sir,

We regret for inconvenience.
This is inform you that our technical team is working on your concern.
Kindly wait, we will provide you updated status of your device within 10 days.

Regards,
Technical Support Team
Description: Description: securedownload.jpg
www.datawind.com

From: Shashibhushan kumar singh [mailto:[email protected]]
Sent: Sunday, October 13, 2013 7:07 AM
To: Tech Support
Cc: [email protected]; [email protected]
Subject: Re: To complain about your device

Shashibhushan kumar singh 19 Oct (11 days ago)
I m just waiting for 10 Days more but after 11 days I will no tolerate . And …

techsupport 21 Oct (9 days ago)
Dear Sir, We regret for inconvenience.soon we will update you regarding your …

Shashibhushan kumar singh
28 Oct (2 days ago)

to techsupport
i don,t know what are u doing with my tab approx. one months . i thick we should go to consumer forums.
Don,t thick that i only requested you .if you not contect with in 24 working hours. Then i register the complain in the consumer forums.

This is last warning for you.

Thanks a lot onces again………………

Shashi Bhushan Kumar Singh.

Tech-Support
28 Oct (2 days ago)

to me
Dear Sir

Thanks for co-operating with us.

Your concern has been forwarded ,

Kindly wait for some more time, Will update you soon.

Best Regards,

Datawind Support Team
: Description: Datawind logo
Manufacturer of LCAD AAKASH Tablet