This regarding an order for Midnight delivery of Midnight Lvr . This is to bring into your notice that I had got a confirmation email that the cake will be delivered at midnight in Sonipat on Oct 20th but it never got delivered. After follow up with the team , I was told that the cake will be delivered on Oct 21st before 5PM in gurgaon but again it never got delivered. Then they kept on saying that it will be delivered within 1 hr but it never got delivered till 9:00 PM. At 9:15 i got a call that it will be more late and they are cancelling the order. I keep calling the customer care team and they keep on saying that money will be refunded but they are not sending me any written reply that they will do that. They have so rude customer care team who do not bother to even tell you who the delivery boy is,they donot give any contact no. I just keep foloowing up with them on mail , n they are kepping on fooling me with no written communication and just verbal. I am felling harrased. I need my money back. Order Track ID : PU6c1M Phone No- 08284854499.
Today when i called them, they used abusive language and then warned me to file a case n all that.
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