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Flipkart is ignorig my complaint about a referigerator i bought

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AdminPost
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Location/place: New Delhi

Name of company/service: Flipkart

I bought a Godrej referigerator worth RS 9199/- from Flipkart ( Order number OD20610210510) and 2012. The fridge was shipped on 14 June 2012. There were some technical with the referigerator that surfaced later. I filed a complain, they sent their technician but few days back the problem surfaced again. The fridge can be replaced within 30 days of shipping and I want to replace it. But Flipkart customer support is not at all supportive. They are saying they will again send the technician to check the problem whenever I am calling them. I am afraid they will pass the 30 days time like this and then I will not be able to replace the fridge. Please help me out in this matter.

Upma Chandra
contact number 9560672755
email : [email protected]

Comments

4 responses to “Flipkart is ignorig my complaint about a referigerator i bought”

  1. Godrej Applainces Avatar
    Godrej Applainces

    Dear Upma Chandra,

    We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

    We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our Customer Care to get in touch with you:

    Kindly send across your Name, Email ID, Contact number, Consumer Complaint and City on the below given email address.

    If any more Queries kindly contact us at [email protected] or call us on :
    1800-209-5511 / 1800 – 225511.

    Regards,
    Godrej Appliances Team
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance.

  2. Godrej Applainces Avatar
    Godrej Applainces

    Dear Upma Chandra,

    We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

    We have got your contact details. Our Customer Care will contact you shortly and resolve the matter.

    Sorry about the inconvenience.

    If any more Queries kindly contact us at [email protected] or call us on :
    1800-209-5511/1800 – 225511.

    Regards,
    Godrej Appliances Team
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance.

  3. upma chandra Avatar
    upma chandra

    I want to replace the fridge because I was given a defective product. So i need answer from flipkart. Godrej has nothing to do with it. Godrej is poor company which can only manufactre almirahs

  4. Godrej Appliance Avatar
    Godrej Appliance

    Dear Upma Chandra,

    Your complaint has been closed as on July

    We hope you are satisfied with our service.

    If not, feel free to write into us at [email protected] or call us on:
    1800-209-5511/1800 – 225511.

    Regards,
    Godrej Appliances Team
    Facebook – http://www.facebook.com/GodrejAppliances
    Twitter – http://twitter.com/GodrejAppliance

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