fifth day i waited for service not been resolve and thy took set top box stating that they replace that one

Location/place: hyderabad

Name of company/service: sun direct

fifth day i waited for service not been resolve and thy took set top box stating that they replace that one nxt day this was going on and this fifth day they are hanging my call on my face i am frasted with this service felt a guit of hanging call on face and they are demanding attapur branch and my smart card num 411431782047