Faulty piece want to replace

Location/place: Surat (Gujarat)

Name of company/service: BSNL Panta

I have Purchased Penta T-pad PS703C On date :10/05/2012 From Jems Telecom 209 Shyam chamber Above ICICI bank opp sub jail Ring Road Surat Bill No: RJRMS0666 Rupees: 6250/- Cash Paid,

At that time that piece was faulty So have requested dealer in surat
Jems Telecom for Replacement given me service centre contact number I have personaly make so many visit there and
after they convince this piece is not proper and now complete not working after that they have given me DOA Certificate and Sealed pack instrument back to me and said Go to there where you have purchased.( Job Sheet No: PANT/AHM/12/7/02/0037 Customer Code:100069096)
When I visited to Jems Telecome Surat dealer , Now they refuse to
take this device , Now let me know what to do with device ?


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