Faulty Monitor (Box Packed) no replacement

Location/place: mumbai

Name of company/service: Ahem Charitable Trust

Dear Sir,
I hv bought 5 AOC Monitors from authorised dealer on 2 Feb 2013, (Invoice No. 2400)
in which one Monitor has manufactured default Sr No. AOCMN32C0600753. Serviceman has came on last week and told that panel has faulty. Till then, no response from your side. Customer care told that there is no replacement from us, we have to repair inside parts only.
Sir ! I have paid for new monitor why should i bear repaired one. Please replace my monitor as early as possible with new one.
warm regards
qamar shaikh


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