Location/place: VARANASI
Name of company/service: HTC
I purchased a brand new HTC ONE V on 29th april 2013…after 2-3 days of using it I started noticing many software faults in my phone after which I showed ot to HTC service centre and they asked me to return my handset to the company which I did and told me that I will be given another set of same model within 2-3 days. Its been a week and I have not got any set.So the thing is I have paid for a phone which I dont possess currently and this will be for another 20-30 days or so as told by the retailer because he said that HTC is not sending him the replacement.
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