Samsung smartphones are just pathetic cellphones.. I got cheated by samsung.. purchased and grand prime on29 may 2015.. it was a faulty handset. Having multiple issues. The other day I tried to contact dealer.. but no one picked up the phone call.. so then I tried to deal with samsung.. Samsung just gave an excuse that phone will not be repelced because it is more than 7days.. then I also told them tHat since the very next day I purchased a phone I was having issues.. and also I was not aware that I have to contact them in 7 days to get it replaced.. but dealers number was not working.. Samsung is not ready to açept that.. they have just done a cost cutting in this phone.. Samsung also not replying me.. I made many calls to their customer service as well and asked for a manager.. but no one answers..at the end of the day I am getting hampered. The reason I M writing this beacuse I do not want someone should be cheated by samsung.. it is just a big brand name.. I am also going to spread this on a sociAl media so make my friend aware.. about this compAny samsung India electronics.. I tried to resolve the issue on mutual consent but no reply from samsung.. poor customer support.. I am also going to write a mail to CEO of the company.. and also going to send them a legal notice. I am in a process of doing so.. trust me guys..SAmsung is just a big brand.. nothing more than that.. poor and faulty products…… please share this post as much as u can on a social media. As I am going to do the same.. so my dear SAmsung lets c u later with a legal notice..
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