False/Wrong charges

i have been using Airtel mobile no. but many times they carged in wrong way. It is not possible to complain all the time and that too for such a small amount but these people are taking it i as a habit Many times it happened that they deducted more like yesterday i rechrged for tariff for STD Calls (@0.40/ min) but they are charging @ Rs. 1/min approx. they never give information for the expiry of the tariff plan. there must be some strict rule to such fraud and cheating things

thans


Comments

2 responses to “False/Wrong charges”

  1. Dear Customer (Rktittaliitd),

    This is with reference to your post dated 12 Oct. 2014. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at [email protected]

    Regards,
    Saurav Ahlawat
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Dear Customer (Rktittaliitd),

    This is with reference to your post dated 12 October 2014

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at [email protected]

    Regards
    Rakesh Kumar
    Airtel.presence (airtel customer service team)
    bharti airtel ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Leave a Reply

Your email address will not be published. Required fields are marked *