False promises by Tata Docomo

Location/place: Kolkata

Name of company/service: TATA Docomo

On 6th July, 2012 I received a sms on my Tata Docomo Number 9836206022 that if I recharge with Rs 27,all local calls to any Tata number would be 1p/6sec and STD numbers will be 1p/3sec along with 100 local tata to tata minutes free for two months. On the same day I recharged with the mentioned value. I received all the above mentioned offers except 100 local Tata to Tata free minutes. When contacted customer care they said me to contact a Tata Docomo Store, and when I went to the store they said me that they do not have any information regarding this. Then whom am I to complain for all these deceptive trade practices??
Please help me against this.


Comments

One response to “False promises by Tata Docomo”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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