False commitment regarding bill waiver

Location/place: Gurgaon

Name of company/service: Airtel

I would like to bring to the notice that I had a airtel broadband and landline connection with account no. 15582886.
I’ve registered a request for shifting but due to nonavailability of service at the area they have putted my connection to safe custody and they told me that I’ll not be charged for this. but now they are asking for the money.


Comments

3 responses to “False commitment regarding bill waiver”

  1. Deepak Garg Avatar
    Deepak Garg

    Please contact me on the mail.

  2. Namaste(15582886),

    This is to inform you that your concern listed on 04 Feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Namaste(15582886),

    We would like to inform you that your concern listed 04 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [email protected].

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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