FALSE COMMITMENT

repected all

mene 1 feb 2015 ko grand 2 naya liya to mujhe syska gadget secure insurance ka offer bataya aur bola gaya ki agar apke moblie ko warranty ke undar kuch bhi hota hai to syska gadget apko uska claim degi ,, 15 june 2015 ko thane station ke bahar west me tmt bus me jab me chada to meri pocket me se kisi ne mera mobile nikal liya mujhe tabhi pata chal gaya tha me bus me se utar gaya aur us bus stop per ja kar moblie bohat dhoonda magar mujhe mobile nahi mila , mene thane police me bhi complaint ki hai aur syska gadget me bhi turant complaint ki to syska walo ne kaha ki hum apki complaint agey forwoard karte hai aur kaha ki insurance claim karne ke liye kuch document dena hoga aur kaha ki hum apko do din me call kar ke document collect karege ,,,, do din baad syska call aaya mujhe aur bole ki apki insurance claim ki request cancel ho gai hai ,,, mene kaha ki apne to abhi mere document ki collect nahi kiye or request cance kardi kyu ,,, syska walo ne kaha ki apka mobile jis tarha se chori hua hai woh hamare claim policy me nahi hai is liye apko kuch nahi milega ,,, me bohat tension me hoon mene life me 1st time paise jama ke itna bada mobile liya tha ,, plz ap log kuch karo ,,
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plz do the needful sir