False Balance deduction from my airtel mobile no.8409990811

my balance of Rs.99 had been deducted from my airtel no, 8409990811. And i got a message that the amount had been deducted for value added services which i had not activated.I called customer care to complain about this but they are not responding. I am not able to understand what to do now? So,kindly help me out.


Comments

2 responses to “False Balance deduction from my airtel mobile no.8409990811”

  1. Namaste Mr. Kumar,

    This is with reference to your post dated 05 October 2013. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
    You can also get in touch with us at [email protected]

    Regards
    Saurav Ahlawat
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Kumar,

    This is with reference to your post dated 05 Oct. We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [email protected]

    Regards,
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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