I have done online shopping of 15000 on flipkart , and before doing it I have called at HDFC CC regarding the offer of 5% because somewhere I have read that they are giving cashback on snapeal only . So that I have called them and asked them regarding 5% cashback , and he said me yes that I wll be given 5% , so I have done online shopping on flipkart only .
And now today I called them , they were just like ” hum ne to ye bolo hi nhi tha ” ,”ye offer to sirf snapdeal pe tha ” and all that crap . I have asked them to check my voice recording of call but the customer care executive , named POONAM , denied it saying ” hum log voice record nhi karte , only points mention karte hai aur apne jo call kia tha usme aapne snapdeal ka pucha tha flipkart ka nhi ” what is this man !!!! They are just making us fool.
I had make it clear with CC 2 times regarding cashback on flipkart , I have called them on 29th regarding it and in that call I have 2times asked their CC executive and he said me yes for cashback , now they are not ready to give me my cashback.
help me with this.
thanks.
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