I Anwar Ali from Hyderabad I purchased lenovo a 6000 plus white phone on the month of November which was having 5% cash back.
When I have called customer care they have informed me that by January 6th 2016.Below is the mail for reference.
Hi Anwar ,
Greetings from Snapdeal !!
Thank you for showing your interest in Snapdeal.
Please accept our apologies for the inconvenience caused.
With reference to your query regarding cash back for order placed using snapdeal app, We would like to inform you that your cash back will be credited to your account on 6th January 2016.
In-case of any query, please feel free to call us on +91 92126 92126 (24 x 7) .
Please be assured that all purchases are covered under Trust Pay.
Assuring you of our best services always,
Yours sincerely,
Customer Service Team – Snapdeal
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Post after conformation from snapdeal I didn’t received cash back still even after conformation mail.I have been following up with them regularly but very bad response.
They have informed me that I need to wait more 3 months to redeem cash back points.
Its a very bad response expected by them and I have even wrote mail to they CEO kunal even after then issue not resolved.
It’s a very bad response and I am very disappointed with it.Request you to take necessary action.
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