dear sir
my name is amit kumar from vasant kunj, i give my car Zen (DL9CE 3828) cherry color for services and some little repairs in the month of approx first week of May 2013 to mahindra first choice, they told me that they will give me my car in a week and told me the expenditure of paint, Tyre , some repairs, and servicing approx 30,000 that was out of my budget, so told them to do service and normal work, after 15 days i contacted them (mr RAFi) superivosor he said that it will take some more time i dont know what they were doing at that time? after that i had been to mumbai for my some office work, when i came back i called him he did not talked me properly and said battery is charged pls wait for some time, i been to mahindra first choice for asking the bill details they give me the bill of rs 30000 i was surprised for normal service and repairs without denting or painting or tyres , they changed lots of small smal parts and lots of things without asking me, they give me the bill of 30000 where my car resale value is 40000, i told them that i will make payment by cheque, they said after clearing the cheque we will give you car, i gave them cheque but i could not arrange money funds insufficient, when i was having mony i called to them but they always said we will give you after 2 days, the thing is that from the first month i am calling them whenever i had money they told me for call back of he will revert me i never gt any call from any body , even i tried to call higher authorizes of this company they even said we will talk to supervisor, then my friend suggested me that give me your another car take this car then filled a complaint, i gave them y Skoda octavia they kept that car and gave me my zen they said battery is low, they gave me a copy of bill i saw lots of things they didnt even touched these were mention in my car, after going home i gave battery to the charging shop then they said its non operational batterty need to purchase new one i was having warranty card i know my battery is under warranty when i reached there on battery shop the shop owner said that is not the same battery which i gave you the serial no is different then i came to know they (mahindra first choice) even changed my battery that was not having backup it was useless battery is not working, then i complaint to first choice that u have stolen/changed my battery i will complaint then they said they gave me a new battery, they changed my HORNS my horn was working properly my friend gifted me from abrod, window machine repair was not done but mention in bill of both window, mud flap not installed but mention in bill, mount in not done but mention in bill, labor charges added 3 times in bill, Wiper shampoo lots of things is there they have added here i cannot describe and one more thing i told supervisor first choice that ac is not working please look to that also at the starting time on giving of car (GAS was not there coz my friend having own work shop he told me there are different types of numbers AC gases which was in my car that was not avilable in vasant kunj) i was shocked when i saw that they changed parts and oil of AC so that they can fill the common ac gas, these are making fool of people they changes the even that is working they make billl i request to mahindra please make it right bill, and my another car skoda is there without doing any thing they made bill of 6000, i will suggest to all car holders that never use this mahindra first choice you give your car to company or any local mechanic, my email id is [email protected]
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