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FAKE BILLING

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by

AdminPost
in ,

Location/place: mira road

Name of company/service: VODAFONE

DEAR SIR
I HAVE BEEN INFORM ABOUT MY PACKAGE IN WHICH MY 2G INTERNET SERVICE UP TO 1GB DOWNLOAD WILL BE FREE AND I HAD SPEAK REGARDING THIS PACKAGE TO CUSTOMER CARE 11th APRIL 2013 BUT THEY HAD CHARGE ME ON GPRS BASES IN WHICH THEY CHARGE ME 3000/- RS FOR ONE MONTH INTERNET USAGE, ACCORDING TO ME THAT WOULD BE FREE ,PLS NOTE MY CONCERN AND TAKE MY COMPLAINT MY NO : 9819258573.
PLS HELP ME
I WILL BE THANKSFUL
THANK YOU.

Comments

2 responses to “FAKE BILLING”

  1. Vodafone India Avatar
    Vodafone India

    Hello Shabbir,

    Thank you for speaking with us. We will get back to you with an update in 2 days.

    Regards,
    Vodafone Customer Care, Mumbai

  2. Vodafone India Avatar
    Vodafone India

    Hello Shabbir,

    As promised, we’ve process a reversal for the data charges. Please make the payment for the remaining amount. Trust we were able to help you with the data offers. Thanks for speaking with our executive.

    Regards,
    Vodafone Customer Care, Mumbai

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