Location/place: Bangalore
Name of company/service: Snapdeal.com
I ordered Karbonn Titanium S5 from snapdeal.com on 26th april,13. They said that my product will be dispatched in 3 business day & will be delivered in 7 business days. It was 15 days completed but still my product didn’t get delivered.
On their website they had mentioned that if delivery get delayed then they will return my money within 7 day. As it was said in their TRUST PAY. I requested customer care of snapdeal for refunding my ammount but they say that they can’t return my ammount rather they will convert my Rs 11990 into snapdeal money. After requesting repetedly for 3 day they agreed but its almost 10 days but my ammount is not credited yet.
This is staight harassing of customer.
If they can not fulfill any of their promise they mentioned then its a kind of cheating to customer. Please help me to recover my money back.
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