FACILITY NOT PROVIDED AGAINST CHARGE PAID

Location/place: BAGHPAT(U.P)

Name of company/service: VODAFONE

I WAS A RELIANCE USER BUT DUE TO SOME UNSUITABILITIES I SWITCHED(PORTABILITY) MY NUMBER 09027151581 TO VODAFONE. NOW WHEN I RECHARGED MY MOBILE WITH FOLLOWING PLANS:
1. RUPEES 350(FTT)
2. RUPEES 97 (INTERNET PLAN)
MY NO. WAS RECHARGED ONLY BY 350 RUPEES BUT NOT BY 97 RUPEES AND THE CUSTOMER CARE SAID THAT U HAD RECHARGED WITH 4 RUPEES NET PLAN(WHICH GAVE MY ONLY 40 MB USAGE) AND CANNCLLED MY RUPEES 97 PACK AND WHEN I USED MY NET AND EXCEDDED 40 MB MY BALANCE WAS DEDUCTED AND I WAS LEFT WITH 0 RUPEES BALANCE… IN SHORT I WAS NOT GIVEN THE NET PLAN OF 97 DUE TO WHICH ALL MY BALANCE WAS DEDUCTED AND I WAS NOT AWARE ABOUT IT… AND I HAD A LOSS OF ABOUT 450 RUPEES..
PLEASE DO SOMETHING REGARDING THIS ISSUE..
YOURS FAITHFULLY
SATISH CHAND JAIN
09027151581