extra amount taken inspite of booking a ticket

Location/place: Lucknow

Name of company/service: Indigo

INDIGO AIRLINES SHASHWAT SINGH LUCKNOW TO DELHI INDIGO 6E 309 DELHI TO CHENNAI INDIGO 6E 283 CHENNAI TO DELHI 6E 276 DELHI TO LUCKNOW 6E 312 PNR NO.-ET3UDV DATE OF TRAVEL-05/06/13 MY TICKET FROM LUCKNOW TO DELHI AND DELHI TO CHENNAI WAS CANCELLED BY INDIGO WITHOUT ANY INTIMATION OR MESSAGE AND NO REFUND WAS MADE BY THEM.I CAME TO KNOW ABOUT THIS CANCELLATION AT THE TIME OF CHECK IN.I SPENT RUPEES 16,894(1022+14872+1000)EXTRA APART FROM TICKET PRICE IN GOING FROM LUCKNOW TO DELHI AND DELHI TO CHENNAI.I HAVE MAILED MY COMPLAINT TO INDIGO SEVERAL TIMES BUT EACH TIME THEY DENIED ACCEPTING THEIR FAULT.WHY WOULD I CANCEL MY TICKET WHEN I HAD MY COUNSELLING IN VIT VELLORE ON 06/06/13.I HAD BOOKED THIS TICKET EARLIER SO THAT LESS COST OCCURS.IN THE SITUATION OF NON AVAILABILITY OF TRAIN TICKET I HAD BOOKED THIS TICKET,WHOSE PRICE WAS PAID BY MY FATHER WITH MUCH PAIN.I AM A STUDENT AND I CANNOT WITHSTAND SUCH HUGE LOSS OF MONEY.I WANT THE ABOVE STATED AMOUNT BACK ALONG WITH THE CANCELLATION CHARGES TAKEN BY INDIGO.


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