Excessive Billing

Location/place: Bhopal

Name of company/service: Tata Docomo

1.I had bought a post paid sim:9039051542 and i was charged a activation fee of Rs300 of which i was promised that Rs199/- would be rental and the rest would be adjusted in my bill, which has not happened.
2.other than this, my sim was inactive for a period of 6 days but in the bill provided it has been accounted only for 4 days.
3.The value added services have been charged excessively.
4.The billing period stated on the bill is from 3/06/12 to 2/07/12 ,but the sim had been purchased by me on 11/06/12.

I tried talking to the Customer Service but they could not provide me with a conclusive reason.

What should i do?
With Regards,
Akchat Jha


Comments

2 responses to “Excessive Billing”

  1. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Dear Customer,

    Kindly be informed that there was no wrong billing and you have been charged correctly as per your usage.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

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