Location/place: Hyderabad
Name of company/service: BeerHouse
Sir,
I am Ramesh Chandra V a resident of Hyderabad happened to visit BeerHouse a restaurant in InOrbit Mall Madhapur Hyderabad on 22nd March 2013. After having our lunch we have asked for check out and the waiter has bought our bill and the
Bill totaled to 700/-rs
Service Charge @6% 42.00/- rs
and they have levied Service Tax @4.94% on the total amount of 700+42(742) and we were charged 36.65/- rs and a separate VAT 14.5% was also collected.
I have talked to their manager and conveyed that the Service Tax should be calculated only on the Service charge which should be calculated only on top of 42 rs not on 742/- but the management is not ready to listen and demanded that they charge everybody like that and are not willing to reduce the amount.
This is direct breaking of rules and I feel the customer is being cheated on this and most of them ignorant on this calculation are simply paying it and those who question are also forced to pay and the hotel management is not ready to correct themselves for this.
I am not very sure how to and whom to bring this matter to.
So I request your kind selves to investigate into this matter and help the customer from being cheated like this. The amount we see here might appear very small but what one should notice is that how this Hotel related business people are so publicly cheating the public and do not fear any law.
This is the point of concern.
I have the bill and can send the scanned copy of it if it’s required.
Kindly advice
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