excess charge of the product

dear sir. i have purchased an AC for rupees 27500/ but the ac started giving trouble after some days from the purchase, i made several complains they have send a senior engineer and he agreed that the ac was faulty and he promised me to replace the same, he said that they are not having the same model,instead he said that he can replace with the model magic- cool deluxe and he said that you have to pay the difference amount rs 6700/ but they have send me magic -cool classic 2 and the consumption of the electricity is very high, we have served the mkt and found the ac is lesser priced , than i have been charged, i have made this complain to the co,but no action has been taken till date from the co .


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