empty packet received

Location/place: shillong, meghalaya

Name of company/service: yebhi

i paid for a dress material on 20/03/2013 but recieved an empty packet on 28/03/2013. when i complained, at first they said they are yet to dispatch the product but now they denies everything and that they have done their quality check. they refused to re deliver the product or refund the money.
Order details:
Order no: YBH3320100
item code: GS-105
Airway bill no: EH400358465IN
comp no: 3CC13031966512