Electric Shock Problem in Cooler

Location/place: New Delhi

Name of company/service: Kenstar

Dear Sir,

I have purchased a Kenstar Climatizer Cooler on 09.04.2012 from Tushar Vision, Pulpehladpur. This cooler is under warranty, since 24.07.2012 i am having a problem in cooler that when anyone touches it gives electric shock against which i have logged a complaint in Kenstar customer on 24.07.2012 at approx 12 PM but till the time i am writing this complaint no engineer from there side reached at my place to resolve this problem even after so many reminders to customer care. I am having one kid and supposed she touches the cooler this can prove dangerous for her.
They are having such a worst service.
Please resolve the issure.


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