I bought an HTC desire 816G mobile handset from MOBILE STORE, Balaji Nagar, Pune in the month of November. Within a 2 month i had to face a critical problem in which the slot of my sim card was not working for which i had to give it for repair at HTC SERVICE CENTRE. It took almost 1 Month for the HTC SERVICE CENTRE to repair it in this meanwhile i tried to contact and request to HTC SERVICE CENTRE to repair my phone at the first priority but they were unsuccessful to provide me the services efficiently, they changed the motherboard of my mobile. After getting my mobile in March 2015 & again i faced problem in April 2015. This time the mobile display was not working well & the applications in my mobile was working automatically. So again i have to give it for repairing at HTC SERVICE CENTRE. This time also they took more than 20 days for repairing. They didn’t even repair my phone properly and not even provided the services finely. After getting my mobile from HTC CARE in 4 days only i m facing a same problem again.I am too irritated and unsatisfied, therefore i m registering a complaint against HTC Mobile. This is my humble request to you to take an action against this matter. I am waiting for your positive response.
Thanking you,
Omkar Chavan
9028714848
[email protected]
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