Location/place: Hyderabad
Name of company/service: Indiaplaza.com/online shopping
I have puchased Pigeon Non Stick cook-ware product from Indiaplaza.com on 1st Feb, 2013 and I have made a payment of Rs. 2305/-. On the day of payment the status of the order changed to Ready for Ship, but till today (4th Mar), the product is not shipped. I have raised a helpdesk ticket with them and made lot of followups but there no response from the customer care. I tried to call them on CC number +91-80-49091234, I was always in queue for 15-20mins then call disconnects. I have no otherway to reach them and there is no fecility of cancelling the order by ourselves.
My order number is : I01021300011
They have claimed the order payment a month ago but no showing interest in shipping the product.
Please resolve this as soon as possible otherwise now I am ready to go to consumer court.
Regards,
Anil
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