DOCOMO IS NOT PORTING MY NUMBER

Location/place: Chennai

Name of company/service: TATA DOCOMO

Hi this is Abhishek Singh. I want to port my Number that is 9551108787 DOCOMO to Aircel. I send SMS from my Number Port my Number to 1900. I recive a unique Port number. I give that Number to Aircel Office and fill the form and give my DL as ID and Address. They Provide me a sim Card and tell that your Aircel number is get Activated with in 7 Days.

But till they didn’t activate may number. I ask both the company for the delay but they are blaming to each other. The same problem one of my friend face. Please help me regarding this issue.


Comments

2 responses to “DOCOMO IS NOT PORTING MY NUMBER”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

  2. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Mr. Singh,

    We tried to speak to you personally on your alternate number to understand your concerns regarding MNP however, we were unable to contact you, since your call was not reachable.

    We would like to inform you that we have not received any request for MNP disconnection from the operator you have applied for; hence the same is not ported out. Kindly co-ordinate with them to get the needful done. You can write to us on [email protected] visit our website http://www.tatadocomo.com for more information.

    Thanks and Regards,
    Customer care,
    Tata Docomo.

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