Dispute of Bill

Location/place: Ghaziabad

Name of company/service: Reliance

I have reliance data card with Rs 665 monthly charge and 3 GB day usage and 10 GB night. Beyond free usage charges are Rs .50 per MB. Last month I regularly checked my usage. On internet reliance showed my day usage to be 2.6 GB whereas in bill the usage is shown to be 3.6 GB. What is my mistake in it? When I complained they said that sometimes usage shown on internet fluctuates a bit. It can, but not this much. This fluctuation increased my bill by 350 Rs.I used net according to usage shown in net.Please resolve my issue..


Comments

One response to “Dispute of Bill”

  1. Dear Customer,

    We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

    Cheers,

    RCOMcare

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