DISH TV not installed after online payment

Dear team,
I am really disappointed with the service of because dish TV and comparedth .com, on last Saturday ii ordered dish tv installation through comparedth.com still there is no response from local service provider i have 3req num for single installation of dish TV..
today i contacted with local service provider than he told me that there is no inventory of HD+ box of dish TV in his warehouse because of the same reason he is unable to install dish tv,
when i call to dish tv costumer care than he told me that technician continously visit my address but my contact num is not reachable t,same cenerio is running from last five days, iwant my cash back please help me..,

req num-1000094611,1000104470,1000120518
ebs payment id-47073347
local service provider- NEW SHIVA TRADING COMPANY (DCC) (529657)
MAHOLIYA SHIVPAR
Address2 – SITAPUR ROAD
Address3 HARDOI – 241001 UTTAR PRADESH(INDIA)
City HARDOI
Pin Code 241001
State UTTAR PRADESH
Telephone 05852-235488 Mob No:9889938896
Fax NA
E-Mail [email protected]

my contact details:-
9891001504 9999282252
Canal road chandi purwa near electric transformer hardoi 241001 uttar pradesh.

here i copy paste the mail details from comparedth.com..

Hi, Sumit rathore,

Thanks For Placing your Order On Comparedth.com Your Product will be dispatched in 4 to 24 Hrs. In case of Any Complain Please Feel Free to call Us @ 011-45693517

Customer Details
Name: Sumit rathore
Phone: 9999282252
Email: [email protected]
Address: Canal road chandi purwa near electric tranformer,Hardoi,Uttar pradesh,241001

S.No Product Price Qty. Subtotal
1 Dish tv hd one month recharge with shoes voucher 1599.00 1 1599.00

Vendor Details:
Name: Vserve
Email: ​​[email protected],[email protected]
Phone: 011 45693517 ( 10 AM to 6 PM Monday to Saturday )
Address: 27/2, LIC Colony wali road, Jhimil Industrial Area , Dilshad Garden, Delhi -110095.
Order Details:
Order ID: CDT1452324858
Order Date/Time: 2016-01-09 13:09:00
Order Status: Pending
Payment Status: Paid
Txn.ID:
124337625
Payment ID:
47073347
Grand Total: Rs.1599.00
Thank You for using CompareDTH


Comments

One response to “DISH TV not installed after online payment”

  1. Dear Sumit Rathore

    Hope you are doing good.

    Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [email protected].

    Regards,
    Online Team
    DishTV

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