Location/place: INDIA
I am holding a life time free FREEDOM PACKAGE from DishTV. In Jan 2012 I had got activated some Ala-Carte Viz., Malayalam 1 & Toon Mania. It was valid up to 27/07/12. As advised by customer care centre executive, on 25/07/12 I had paid full one year subscription for requested Ala carte. But on 26/07/12 I got a message/email that my account is recharged only up to 17/08/2012. I had paid the subscription for one year & getting a message that it is active only for 21days..
After several request over mail & telephone there was no action from dish TV
yesterday onwards I am unable to receive any channel.
I think this is a cheating to the customer & violating agreed terms & conditions.
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