DISCONNECTING BLACKBERRY SERVICES ALL ON A SUDDEN WITHIN VALIDITY PERIOD

Location/place: HOWRAH, WEST BENGAL

Name of company/service: AIRTEL

MY SEL CHIRANJIT BHATTACHARJEE, A CA BY PROFESSION, USING AIRTEL NUMBER 9163256313 WITH BB 399 PLAN OFFERED BY AIRTEL SINCE LAST 3 YEARS!!
VERY OFTEN THEY ALL ON A SUDDEN DISCONNECTED BB SERVICES! EVEN THEY DONT SENT ANY REMINDER FOR ACTIVATION AND WHEN TRYING TO CONTACT THEIR CUSTOMER CARE @7070 MSG CAME OVER PHONE” THIS SERVICE IS NOT AVAAILABLE FOR YOUR NUMBER”… TRYING TO SMS AirtelBB but invain! complaints to their [email protected] is also of no use! please help!


Comments

3 responses to “DISCONNECTING BLACKBERRY SERVICES ALL ON A SUDDEN WITHIN VALIDITY PERIOD”

  1. Namaste Mr. Bhattacharjee,

    This is to inform you that your concern listed on 07 Apr 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at [email protected].

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  2. Namaste Mr. Bhattacharjee,

    This is to inform you that your concern listed 07 Apr 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [email protected].

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Sandeep Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

  3. Namaste Mr. Bhattacharjee,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [email protected].

    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    [email protected]

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter – http://www.twitter.com/airtel_presence
    Facebook – http://www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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