DISCONNECTED MY PHONE

Location/place: THANE

Name of company/service: TATA DOCOMO

I bought one prepaid number (02264144447) before five years. I gave my own proof, but they activated. last one year i was not in mumbai they disconnected my land line number as i reached to mumbai i started my phone so phone was disconnected so i reached to tatadocomo gallery in mira road east so what he told me you are not this using this number last six months that why we permanent disconnected and this is the rule of TRAI that time i accepted that thing but i said to him this thing you should written in your terms and condition ….that is not mention in his form or any brochure………..

Please kindly do me a favour and make me to use my number. I have complained this issue twice to but still now i dint get any feedback from them. Kindly do the needful for me.


Comments

2 responses to “DISCONNECTED MY PHONE”

  1. Tata Docomo Avatar
    Tata Docomo

    Dear Customer,

    We have received your complaint and we will ensure it is resolved soon.

    Thanks and Regards
    Customer Care
    Tata DOCOMO.

  2. Tata DOCOMO Avatar
    Tata DOCOMO

    Dear Customer,

    We are unable to trace the records with the walky number.We request you to provide us your alternate contact number which will assist us in doing the needful

    Thanks and Regards,
    Customer Care
    Tata DOCOMO.

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