Different product

On 30/6/2017 I have order Amway nutrilite product to snapdeal first they confirm order on 4/7/2017 i receive coureir throw delhivery i paid amount 3000 cash when i open the parcel the product was different i complain snapdeal they told they have not snd parcel & order was cansel they told me to contact courier service contact them they told me our duty is to deliver that they did i request courier to give detail of snder they told Jk was snding parcel to me how is Jk i don’t no i order snapdeal & someone other person snding parcel with the banner of snapdeal packing contact no which courier service give me Jk was 7097802113 courier tracking no 1323310018174 Invoice no 1470 pls sovle the problm