Hey, i got an offer from Airtel (GSM) on 4-3-15 that there is an offer that if i recharge with Rs.455 i will get 3GB 3G data for 56 days and that offer is only for 4-3-2015 to 5-3-2015 then i recharge my airtel number (9557962245) with the same pack but i didn’t got the complete data and validity as per plan, i only got 2.5GB for 28 days after that when i talked with customer care executive and they said u will get the complete offer within one hour but it didn’t happened after that i registered a complaint on 5-3-2015 at airtel customer care (complaint no. – CBNRD30305147320) and they told me that we update you on 10-3-2015 nothing happened after that i again talked with customer care and file a complaint (complaint no. – CBNRD30309622335) but nothing happen after that i talked with senior officer at customer care but he said go to your nearest airtel office and show them that u got a message regarding that offer, i did that and they said come tomorrow right now we are dealing with some technical problem then i went there but finally they said we cannot do anything regarding that issue.
So i am requesting u please take some serious action on that issue and inform me as soon as possible.
Thankyou.
JITENDRA LALWANI
Contact No. 9557962245
Email id- [email protected].
Didn’t get the Complete Internet data as per plan
Comments
2 responses to “Didn’t get the Complete Internet data as per plan”
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Dear Mr. Lalwani,
This is with reference to your post dated 16 March 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [email protected]
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
[email protected]Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd -
Dear Mr. Lalwani,
This is with reference to your post dated 16 March 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [email protected]
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[email protected]
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and servicesTwitter – http://www.twitter.com/airtel_presence
Facebook – http://www.facebook.com/bhartiairtelltd
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