Location/place: South extn part -1 , New delhi
Name of company/service: APPLE
This is anubhav vij , lives in south extn part – 1 , New delhi. I have an Apple iphone 4 . I was having hearing speaker problem and hang problem so i gave my mobile phone to – iWORLD BUSINESS SOLUTIONS PRIVATE LIMITED (CG -08, ANSAL PLAZA , KHEL GAON MARG, NEW DELHI-49 ) ON 11/07/2012. AND THEY ALSO CHANGED MY PHONE AND GAVE ME THE NEW HANDSET AFTER 4 OR 5 DAYS OF SUBMISION.
I USED THAT PHONE AND IN A DAY ONLY I FOUND OUT THAT THE MOBILE IS NOT WORKING PROPERLY. PROBLEMS WERE IT WAS NOT CATCHING THE WIFI RANGE , NETWORK PROBLEM WAS ALSO THEIR AND HANG PROBLEM WAS ALSO THEIR. THEN WITHIN 2 DAYS OF RECIEVING THE PHONE I CALLED TO iWORLD AND ASKED THEM THAT I AM FACING THESE PROBLEMS THEY SAID ITS A NEW HANDSET SO YOU USE IT FOR A WEEK AND IT WILL BE ALRIGHT. I USED IT BUT IT WAS NOT OK. THEN I AGAIN SUBMITTED MY PHONE ON 23 AUGUST 2012. THEY ARE SAYING THAT MY PHONE IS ALREADY OPEN WITH THE THIRD PARTY. I HAVE NOT GIVEN MY PHONE TO ANYONE ELSE WHY WILL I GET REPAIRED FROM OUTSIDE WHEN IT IS UNDER WARRANTY.
THEIR IS SOMETHING WRONG EITHER THEY ARE ACCEPTING THEIR FAULT OR ELSE SOMEONE FROM THEIR COMPANY TOUCHED MY PHONE AND STOLE SOMETHING. ITS PROBLEM FROM THEIR SIDE WHY SHOULD I SUFFER. PLEASE GUIDE ME AND FIND ME THE WAY FOR JUSTICE.
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