sir,
i was book a order to a mobile mi 508 make by spice. i have paid already the price of mobile. but the mobile phone which are delivered to me is faulty( Very poor network). i have complained within 6 hours about the same problem to homshope18 customer care. but there is told me that i go to spice service center to repairing purpose other than the replace it own their spend. but now problem is that the device returned to me by spice center but the network problem is same. now i want to replace this garbage handset please help me. i am facing very disturbance and losing my money by phone or reaching to service center. please help me and take stick action against the homshope18 and spice. detail of my order delivery as under:-
This is with reference to your order no.956720291 placed with us dated 24th October 2014 for Spice 5Inch(12.7Cm) Android Dual Core Phablet 508-Mobile + Watch + Designer Sunglasses (Seller: North India Top Company Pvt. Ltd.). We would like to inform you that your order has been dispatched and will be delivered to you in 1 day.
Dispatch details are mentioned as follows: –
Courier Company Name : DOTZOT
Tracking Number : 700000819247
Dispatch Date : 26th October 2014
Thank you for shopping with HomeShop18
Sincerely,
Dear Sir,
My Mobile spice mi 508 is under repairing due to poor network almost 50% to other mobile devices, in care center Godda (JH). i have job sheet of care center.Detail as under:-
IEMI 911353105683206, 911353105683214
Service request no. 34101421EB0031.
Please send the current status of my mobile and accepted delivery date to me. (Job Sheet attached please find)
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