Deliberately Damage and Non delivery of Speed post letter by Indian Post

Location/place: Hyderabad

Name of company/service: Indian Post

I sent the speed post (Greeting Card) from NGRI Branch, Street No 8, Habsiguda, Hyderabad Pin code. 500007.
The letter had to be reached to Delhi at House NO. 1/23, Gali No 18 Block C, Khajoori Khas New Delhi- 110094.
The Speed post number is SP EN094403862IN.

The Status of speed post shows that it reached in Delhi on 13th Feb. in Gokul puri SO. Delhi.
From 13 th Feb It was kept in Gokul Puri SO and the Gokul Puri staff kept on saying that the letter has not been received. But at that time the letter was there in the Gokul puri SO. Finally the letter was given by a staff person of Gokul Puri SO on 20th Feb and the letter was opened and the greeting card was teared into pieces. We got the letter from the post office and not signed on it. But the status is showing that the letter was delivered on 16th. How it can be delivered on 16th when the receipent has found it in post office on 20th Feb and till not signed on it.

This type of behavior is unacceptable and not expected with Indian Post Office.
This is not just the case of carelessness instead it is the case of deliberately damaging the article and then not giving the letter to the concerned person.
The is no track of the letter and on that such an irresponsible behavior is really disappointing.

Please check how the letter was delivered on 16 th feb and the receipent has not received anything and appropriate Penalty for delay and damage of article and the Head post master of Golkul Puri SO need to be questioned on how such type of unbearable incident can happen in his office.

I am attaching with proof the letter showing the status that the letter was reached in Gokul Puri SO on 13th Feb.
Major key points that has to be addressed are :

1. Speed post from Hyderabad to Delhi takes around 2 Days. When Letter was there in Gokul Puri SO, why it was kept and not delivered on time.
I want to day wise penalty cost of late delivery.

2. The letter was kept and not given by Gokul puri staff even after requesting and how dare one can ;s personal letter and open it and tear it. Is this allowed in Indian Post or Is this the culture of Indian Post to do this
What should be the charge on the person doing such act in Post office.

3. Article Damage charge : What will be the charge if the letter has been kept and deliberately the actions that will be taken against the person who is responsible for the damage.

Thanks and Regards,
Dharmender Yadav.
[email protected]
07569990625


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