Delaying and harrassing to pay my insurance refund.

Location/place: Virar, Maharashtra

Name of company/service: ICICI Prudential Life Insurance Co. Ltd.

Dear sir/madam,
1.I am a policy holder of ICICI Prudential bearing policy no.02475373.

2. I had surrendered my policy at ICICI Prudential Life Insurance Co. Ltd. branch Borivali, Mumbai on 09th July’12. I have received the acknowledgement also.
3.They told me the amount cheque would be send to the addreess mentioned in the policy document within 8-9 days.

4.But they have not send me the cheque yet.

5.I had called up their Customer care many a times but everytime they say “it is under process”.

6.I had also emailed them but they extending their commitments.

7.I have asked them many a times to tell me what exactly the problem is.

8.But they dont gives me a proper reason, they dont even call me to tell what they require.

Sir, I am in need of this money on urgent as I have take my father for treatment and some loan amount clearance.

My sincere request please help me to recover this amount from them.

Thank you

Sincerely yours’

Subrata Paul
9820229377
email: [email protected]


Comments

2 responses to “Delaying and harrassing to pay my insurance refund.”

  1. ICICI Prudential Life Insurance Avatar
    ICICI Prudential Life Insurance

    Dear Mr. Paul,

    We are sorry to hear your exerience. Our representative will get in touch with you in the next 4 hours to help resolve your concern.

    We appreciate your patience.

    Regards,
    ICICI Prudential Life Insurance

  2. ICICI Prudential Life Insurance Avatar
    ICICI Prudential Life Insurance

    Dear Mr. Paul,

    We understand our representative has contacted you and resolved your concerns to your satisfaction. Accordingly, a communication via email has been sent to your registered e-mail address. Is there anything else we may assist you with?

    You may alternatively contact us on our Customer Care number 1860 266 7766 or write to us at [email protected].

    Regards,
    ICICI Prudential Life Insurance

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