Delay in after sale service

I have purchased inventory software for my garment store from Fair Soft Solutions Private Limited, #6-20-10, 3rd floor, Sivaraj Arcade, 7/1, Arundelpet, Guntur AP (phone:0863 2211335, email: [email protected]) on 14-7-2014 for Rupees: 13650/-. Since then I have been facing many problems, due to bugs in the software. The vendor has agreed in the agreement to give training, support and upgrade the software according to my requirement for six months from the date of purchase. Now I have a couple of issues and training left which need to be taken care immediately but the person named MR. Venkat who represents the company is not responding to my calls and is delaying a lot. So I request you to kindly take action as soon as possible as my business is getting effected. Thanks, Kishore Thorata MOB:9700964538


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