DELAY IN SERVICE

Location/place: KOTTAYAM, KERALA

Name of company/service: Sony/ Electronics Manufacturer

I PURCHASED A NEW PHONE “SONY ERICSSON EXPERIA” AND FOUND IT DEFECTIVE WITHIN A FEW WEEKS. GAVE IT FOR REPLACEMENT AT SONY ERICSSON SERVICE PROVIDER “DOCTOR PHONE MOBILE” KOTTAYAM ON 18th JULY. THEY HAVE BEEN HOLDING THE PHONE FOR PAST 1 MONTH AND MORE. THEY SAY THEY DON’T HAVE THE BATTERY. I AM IN A SITUATION, THAT I CAN’T USE THE PHONE NOW. I PURCHASED IT FOR Rs.16000/-


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