delay in delivery of new gas connection

Location/place: jawahar navodaya vidyalaya sahibganj jharkhand

Name of company/service: swastik gas distributor sahibganj jharkhand

I applied online for new gas connection after some days i got a message from the lndane gas in which my application id no.and due date was 15/02/2013 but i still waiting for my new indane gas connection