Purchased a handset from Kindom Communication P Ltd, 7/1C, Hazra Road, Kolkata on 15/10/13. But it is defective when I put it into charge. The above store gave me a number of service centre in Garia. The service centre refused to replace the handset just because I have no box, and they asked me to keep the mobile with them for 15-20 days. I questioned them that what will I do without mobile during these days.
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