Defective Goods Received against Order No:-192366 from Mginger.com site

Location/place: New Delhi

Name of company/service: mginger.com

Dear Sir / Madam,

This is to inform you that on 18th July’12 Evening I had received My Order Super Saver Combo Offer against Invoice Number mGinger/AFL/192366.

Denim was defective from many place. Button was not stich in Denim and many cut mark was there.
there is problem with the watch also.

Same mail has been send to mginger.com and on 26th July I had received there apology mail. In this mail they had mention that they will arrange to pick these defective goods from my house within 7 or 8 days but after sevrel reminder till date no action has been taken by mginger.com side.


Comments

5 responses to “Defective Goods Received against Order No:-192366 from Mginger.com site”

  1. At their site they are mentioning that they are selling “A good branded Jeans and Polo Wrist Watch”.
    I had received defective Jeans and Defective Wrist Watch also against my order. From 19th July 2012 I am continuously making follow up for Defective goods but till date no action has been taken from this site.

    So please be aware before purchasing anything from this site Mginger.com.

    Thanks…&…Rregards.
    Sanjeev Prasad

  2. mGinger Avatar
    mGinger

    Dear Sir,

    Apologies for the inconvenience caused to you. We will ensure that we do a reverse pickup of your product and get your jeans replaced at the earliest. You can be rest assured that your product will be replaced with a brand new and sealed jeans.

    Regards,
    mGinger Team

  3. mGinger Avatar
    mGinger

    Dear Sir,

    Can you mail to [email protected] or [email protected] so that we can resolve your queries at the earliest?

    Regards,
    mGinger Team

  4. I was notified by mail that mginger is offering a combo offer -denim jeans worth Rs1299 and they are selling it at only Rs449 and I’ll get austin polo club branded wrist watch .I ordered this . I ordered for this on 18/07/2012 .

    They promised to deliver in 5-7 days but it wasn’t even shipped.I tried to call them but unavailable every time.In the end, after several mails to them,I received the product on 04/09/2012 ,ie, 47 days after ordering it.

    I awaited it.I called for product several times, and when eventually it came, I had to drive and collect it from the courier office.

    I was shocked to see the consignment I received .It had a jeans of local company obenzer which was misfit, not the type displayed and the watch I got was a watch without even a brand name printed on it ( branded jeans worth 1299 and austin polo club watch was the deal).

    Now I need justice against this cheap fraud, I want my money back and compensation.I have saved the advertisement. I demand the matter to be sought out immediately.

    yours faithfully,
    chacko

  5. order no: 194960
    I was notified by mail that mginger is offering a combo offer -denim jeans worth Rs1299 and they are selling it at only Rs449 and I’ll get austin polo club branded wrist watch .I ordered this . I ordered for this on 18/07/2012 .

    They promised to deliver in 5-7 days but it wasn’t even shipped.I tried to call them but unavailable every time.In the end, after several mails to them,I received the product on 04/09/2012 ,ie, 47 days after ordering it.

    I awaited it.I called for product several times, and when eventually it came, I had to drive and collect it from the courier office.

    I was shocked to see the consignment I received .It had a jeans of local company which was misfit, not the type displayed and didn’t even have a button.
    The watch I got was a watch without even a brand name printed on it ( branded jeans worth 1299 and austin polo club watch was the deal).

    Now I need justice against this cheap fraud, I want my money back and compensation.I have saved the advertisement. I demand the matter to be sought out immediately.

    order no: 194960

    yours faithfully,
    chacko

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