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Defective Car Bluetooth Delivered through Ebay. Seller + Ebay not responding.

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by

consumer
in

I have ordered “All-in-One Car Bluetooth Kit ! Works Like Built-in Car Bluetooh Phone ” from www.ebay.in Online Portal on 16/May/2014

But the product came defective, the voice quality of Car bluetooth is not audible.
Hence I made complaint online to ebay site & they gave the eBay Guarantee* claim – 515571.

But same claim was closed stating that : Ebay does not guarranttee this, for no reason.

I am contacting seller : sundararaman.viswanathan since then, but he is not ready to refund my money, neither ready to replace the defective item.

Hence, kindly requst you to advice what shall I do with this defective piece ?
I paid Rs. 1449/=, which is absolute waste….

Regards,
Jatin Sheth
Mobile: 9769137955

Comments

2 responses to “Defective Car Bluetooth Delivered through Ebay. Seller + Ebay not responding.”

  1. eBay India Avatar
    eBay India

    Dear Customer, We have taken a note of your details and will get back to you with a resolution at the earliest.

  2. eBay India Avatar
    eBay India

    Dear Jatin, Thank you for sharing your concern with us.

    We regret to inform you that your eBay guarantee claim has been closed completely as per the procedure by the claim adjuster because the claim filed by you is excluded from eligible transactions for filing a claim under eBay guarantee.

    We would suggest you to kindly get in touch with the seller and resolve issue amicably.

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