Location/place: Kolkata
Name of company/service: Whirlpool India Limited
On 27/05/2012 a 1.5 ton
(Whirlpool)machine was purchased from Khosla Electronics (P) ltd,Kolkata ,Behala.
On 29/05/2012 after installation water was found leaking from the internal part of the split unit inside the room.On 01/06/2012 service engineers from the company attended the fault which was detected to leaking from broken part of the internal unit.
Complaint lodged with their Service Desk via tele-call almost every day since 02/06/2012 and their Service Center at Kolkata (Manton,Behala)has been of no result excepting unusual excuses.
The retailer Khosla Electronics (P)Ltd,also refused to share any responsibility nor did the financer Bajaj Finance when contacted for stoppage of payment to the company.
I am now confused what to do at this juncture?
Waiting for advice.
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