Location/place: jaipur,rajasthan
Name of company/service: HTC
Sir,
I am currently using HTC ONE S mobile purchase date 17.10.2012 with IMEI no. 352762055244049 and from the very beginning of my purchase of mobile i am facing problems with the handset as it hangs frequently and the home screen button which is feather touch assumes to be pressed automatically which gives a helicopter glitch to the phone. I did went to HTC service center thrice but the response from the other side is not satisfactory as they are unable to solve my problem even a single time, they even keep my handset for 7-10 days for checking purpose due to which i face many problems as my business hampers and they do not even provide spare handset for such a long time.
Details of job sheet of HTC customer service are as below:-
1- Dated 08-03-2013 with ticket id no. 131NA090005203
2- Dated 26-03-2013 with ticket id no. 131NA120000536
I request you to consider my problem at your priority.waiting for your earliest response and action towards this complaint.
Thanking you
RISHABH BAIRATHI
contact no. 9828896524
email id. [email protected]
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