DEDUTION OF SERVICE CHARGE WITHOUT CONSENT

Location/place: PANIPAT

Name of company/service: TATA SKY

I AM A CUSTOMER OF TATA SKY DTH ID 1045158589.
ABOUT 4 MONTHS AGO TATA SKY HAD CHANGED MY SET TOP BOX WITH CHARGE.
BUT THE SET TOP BOX STARTS MALFUNCTIONING SO I REQUESTED TATA SKY TO SEND SERVICE PERSON FREE OF COST.BUT TATA SKY DEDUCTED RS 350 FROM MY ACCOUNT.
THE SERVICE PERSON TOOK AWAY MY SET TOP BOX WITHOUT MY CONSENT.WO 1-15287631186