<p><b>Location/place</b>: Shahdol m.p.</p><p><b>Name of company/service</b>: Tata docomo</p>I have net connection on my my mobile no 9981037399. Net connection i am using from long time in this server but from some days they deducting unwanted balance today this company deducted 45 Rs. And when i asked for dedction they replied
(Hi! Ur last 3 Calls & SMS deduction details are :1. Rs 0.2 for O/G Call to 9826942665 On 18/05/2013,2. Rs 0.01 for SMS to 7415564324 On 17/05/2013,3. Rs 1.44 for O/G Call to 9993552426 On 17/05/2013,.Thank You)
this is now very serious bcoz they contineous deducting balance
Deduction of unnecessary amount from main balance
Comments
2 responses to “Deduction of unnecessary amount from main balance”
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Dear customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO. -
“””Dear Customer,
As per our discussion, we would like to inform you that your concern regarding balance deduction has been registered vide docket number ABAL126945406 and deducted balance of Rs. 42/- have been credited back to your account.
Kindly dial 155223 to deactivate any Value Added Service activated in future.
For further assistance, write to us at [email protected].
Thanks and Regards,
Customer Care
Tata Docomo.
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